how do i pay with a credit/debit card through paypal if that option isnt available?
You can choose your credit or debit card as your payment methods when you send a PayPal payment. Click the Change link when sending a payment.
Note: If there is enough money in your PayPal balance to cover the payment, you cannot use your credit or debit card as a payment method for that payment.
If you do not have a PayPal account, you can enter your credit or debit card information during the checkout process to complete the payment.
If that isn't the issue, go to your PayPal profile and check to see if your cards are really there. If not, add them.
Here's How:
1. Log in to your PayPal account.
2. Click the Profile subtab.
3. Click the Credit Cards link in the Financial Information column.
4. Click Add.
5. Enter your credit card information.
6. Click Save.
7. Follow any additional directions on the page.
You may also try to make your credit/debit card your primary payment method.
Here's How:
1. Log in to your PayPal account.
2. Click Credit Card.
3. Click the radio button next to the credit or debit card you wish to make primary.
4. Click Make Primary.
I hope this helps!
In addition to Paypal payment, do you also accept another methods of payment?
You can easily complete online payment through Paypal, and we will receive your payment in a few minutes and start processing your order.
At the same time, you can also choose Western Union to remit money and bank transfer to complete payment. For more details about methods of payment, please visit: http://www.petsoo.com/payment-options/
Note: Using Western Union and bank transfer, handling charges may be generated.
When you choose Western Union and bank transfer to pay for us, please send us your payment voucher to info@petsoo.com
I do not have a Paypal account. How to use a credit card to pay through Paypal?
We recommend you register a Paypal account. It is convenient and safe for more than 100,000 websites to complete payment in the world by using Paypal.
If you do not have a Paypal account, when it turns to the Paypal account page, please click the sentence "do not have paypal account?". Then through the Paypal guidelines, you can easily complete the credit card payment and create a Paypal account.
Do I need to pay customs duties if I buy something in petsoo.com
All our items are shipped from China to the world. You do not need to pay customs duties most of time. If the money sum you paid exceeds your local Customs limits, you may be charged a little customs fee. For more details, please consult your local customs department or visit the Customs website .
In order to avoid paying customs fee, we usually mark the item as a gift on the commercial invoice when we ship it out and lower the value of the item at 0.8-1.5 U.S. Dollar. According to this standard, you can calculate how much you need to pay in your local customs or do not need to pay.
Note: You can contact our customer service after you submit the order and according to your local customs regulations, inform us the specific amount of money you want to write on the invoice.
I want to buy, but my country/region is not on the list of delivery areas. How can I do?
We have listed some regular delivery areas on our national/regional form. Some relatively remote countries or cities, we have not included in it. If your country or region is not included in the list, please email us at our customer service
info@petsoo.com to check if it can be delivered.
Where are you located?
we are located in Chengdu, Sichuan province of China. We are engaged in the business of importing and exporting pet supplies over eight years.
Do you offer Drop Shipping?
I am a wholesaler, How to get your whoelsale price?
Whether you are wholesaler or traders of pet industry, or maybe you own a pet shop or online store, it is convenient to purchase your favorite pet supplies in our petsoo.com. We are very pleased to provide you with high quality and low overhead pet supplies from China.
First, you need to be registered as a member of the wholesalers. You can click the MY Account, at the top of the upper right corner of the website, to complete the registration online, or you can also click here to jump directly to the registration page. When your registration is complete and log on to our website, you can see the wholesale prices of all commodities displayed below the retail prices.
For all of our customers, whether wholesaler or Buyer, if you order our products over 30 pcs each time, we can offer you wholesale price. Our shopping cart system will automatically change the retail price to the wholesale price. It's sure that you can choose 30 items of different color, style and size.
More our wholesale Policy view here:
http://www.petsoo.com/how-to-wholesale-dog-supplies/ About PayPal Info
What is PayPal?
PayPal, a leader in online payments with over 193 million accounts worldwide, is the faster, safer way to pay and get paid online. PayPal makes online shopping fast, fun and easy, and it's accepted by thousands of merchants all over the world.
For more information on PayPal,
click here.
How do I use my PayPal account online?
Customers with existing PayPal accounts only need to sign into their PayPal account during the checkout process.
How do I apply for PayPal - What if I don't have a PayPal account?
You can open a PayPal account at
http://www.paypal.com. Once you have an active account, you can proceed with your order.
Is my information secure on petsoo.com?
The protection of your personal information is a priority to petsoo.com . That is why we have taken measures to protect the loss, misuse and alteration of the information you provide. We use Secure Socket Layer (SSL) Protocol encryption technologies to ensure your information is encrypted while being transmitted over the internet.
Please note: certain browsers and firewalls do not permit communication through secure servers.
Can I place or modify an order over the phone?
Ordering over the phone or via e-mail is NOT available.
At this time, once an order is completed and shiped, it cannot be canceled, updated or changed as we begin processing your order immediately once it has been place. You may return or exchange the item/s. Please view our
return & exchange policy for more information.
Can I change or cancel my order?
You may change or cancel your order if it hasn't been processing. Simply call Customer Service at 86-28-6650-1592 or email to info@petsoo.com , Note your order Number and Account Name.
Once an order is completed and Shiped, it cannot be cancelled, updated (add/remove items) or changed as we begin processing it immediately. You may return or exchange the items. Please view our Return & exchange policy for more information.
How can I review order details?
Registered users can log into their account and view the order history and details of any online order.
How long will it take for my order to arrive?
We use EMS, TNT or DHL for delivery, DHL normally takes 3-5 business days for the order to be arrived, EMS and TNT normally take 7-10 business days for the order to be arrived. Thank you.
If you have concerns or need further help, please give us E-mail or phone call.
How can I pay for my order? What payment methods do you accept?
We accept the following payment methods for purchases only:
1.PayPal
2.Westerunion
3.Westerunion
also PAYPAL accept the following credit cards for online purchases direct:
American Express
Discover
MasterCard
Visa
Our payment details page: http://www.petsoo.com/payment-options
If you have any questions, please call Customer Service at: 86.28.6650.1592 or via email to info@petsoo.com
Can I track my order online?
You may track your order by accessing your online account and viewing the order status and tracking information in the order history details. Once the order ships, a Shipping Confirmation e-mail is sent to you with the order details and tracking number, which you may use to track your order.
For tracking order status please click http://www.petsoo.com/orders_search.php
Customer Service:
